The Electronic Prescription Service (EPS)

If you get regular prescriptions, the Electronic Prescription Service (EPS) may be able to save you time by avoiding unnecessary trips to your GP.

EPS makes it possible for your prescriptions to be sent to us electronically. This means you’ll no longer have to collect a paper repeat prescription from your GP practice – instead, we’ll dispense your items and deliver them directly to you.

Did you know that you don’t need to call or visit your GP practice to request a repeat prescription? You can use our online prescription manager, or call us on 0203 196 7577 and we will liase with your doctor for a prescription to be re-issued.

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.
  • get your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

  • don’t get prescriptions very often.
  • pick up your medicines from different places.

How can I nominate Elixir Pharmacy to receive my electronic prescriptions?

Nominating us to receive your electronic prescriptions couldn’t be simpler. Click here to register for our online prescription manager. Once you have completed the registration process, we will complete the nomination on our-side so that all future prescriptions are sent directly to us. You’ll also have access to our online prescription manager should you wish to request a repeat prescription via us.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.